Terms Of Use

By using www.fromhousetohome.com, you agree to be bound by these Terms of Use.

If you do not agree to these Terms of Use, please do not use the site.

General

We will always attempt to provide the best and most accurate information possible, but you are responsible for your own actions. We will not be held liable for anything that happens from the use of the information here.

We reserve the right to change these Terms of Use from time to time, without actual notice to you, by posting a revised Terms of Use on this website.

You can determine when the Terms of Use were last revised by referring to the “Last Updated” legend at the bottom of this page.

We encourage you to review these Terms of Use on a regular basis to stay informed about any changes to the Terms of Use. By continuing to use the site following changes, you are agreeing to be bound by the changes.

We may change, suspend, or discontinue any aspect of the site at any time, including the availability of any feature, database, or content.

While we try to maintain the integrity and security of our site and the servers from which our site is operated, we cannot guarantee absolute security, completeness, or correctness, or that access to the site will be uninterrupted.

Additionally, third parties may make unauthorized alterations to our content. If you become aware of any unauthorized third party alteration to our site, please contact us with a description of the material(s) at issue and the URL or location on our site where such material(s) appear.

User Conduct

Below are the guidelines for using our site. You must comply with these guidelines, as well as any other rules or guidelines posted on our websites.

You agree not to post or transmit any material or content on or through the site:

• that violates or infringes in any way upon the rights of others;
• that solicits, encourages, or promotes the use of illegal substances or activities;
• which is misleading, malicious, or discriminatory;
• that is hate speech, threatening, or pornographic, or that is otherwise objectionable;
• that includes personal or identifying information about another person without that person’s explicit consent;
• that is false, deceptive, misleading, deceitful, mis-informative, constitutes “bait and switch,” or impersonation of any person or entity; or
• that expresses or implies that any statements you make are endorsed by us, without our prior written consent.

In addition, in connection with your use of the site, you may not:

• post or transmit advertising or commercial solicitations; political campaign materials; chain letters; mass mailings; or “spam” mail;
• post or transmit software or other materials that contain so-called viruses, worms, time bombs, Trojan horses, or other harmful, damaging, or disruptive component;
• collect users’ content or information, or otherwise access the site, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our prior permission;
• post or transmit any material, non-public information about a company without the proper authorization to do so;
• engage in, encourage, or provide instructional materials relating to, any activity on the site that restricts or inhibits any other user from using or enjoying the site, such as “hacking,” “cracking,” “spoofing,” or defacing any portion of the site;
• bully, harass, or intimidate any user; or
• remove any copyright, trademark, or other proprietary rights notice from the site or materials originating from the site.

These lists are non-exhaustive. Other conduct may violate these Terms of Use, our Privacy Policy, or applicable laws, so we advise you to be cautious and aware of your conduct on our site.

Monitoring: Removal of Content

We have the right, but not the obligation, to monitor the content and use of our site to determine compliance with these Terms of Use and any other operating rules established by us, or for any other reason or purpose.

We reserve the right, in our sole discretion, to edit, refuse to post, or remove any content or materials submitted to or posted on the site, for any reason, including if we find such material to be in violation of these Terms of Use or otherwise objectionable or inaccurate.

We also reserve the right, in our sole discretion, to disclose such materials and the circumstances surrounding their transmission to any third party in order to operate the site properly; to protect ourselves, our sponsors, and our Members and visitors; to comply with legal obligations or governmental requests; or for any other reason or purpose.

Copyright Infringement Claims

In accordance with the Digital Millennium Copyright Act of 1998 (the “DMCA”), if you believe in good faith that any material or content posted on our site infringes your copyright, you (or your agent) may send us a notice requesting that we remove the material or block access to it.

If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send us a counter-notice.

Notices or counter-notices should include the following information:

• Your address, telephone number, and email address;
• A description of the material that you claim has been infringed;
• A description of where the allegedly infringing material is located on our site;
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by you, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

If we receive more than one notice of copyright infringement concerning a user of our site, that user may be deemed a “repeat copyright infringer” and we reserve the right to terminate the account of a repeat copyright infringer.

Third Party Sites

You may be able to link from our site to third party websites, services, and advertisements, and third party websites may link to our site (“Linked Sites”).

These Linked Sites are provided solely as a convenience to you and are not under our control.

You acknowledge and agree that we have no responsibility for the information, content, products, services, advertising, code, or other materials which may or may not be provided by or through Linked Sites.

The inclusion of links to Linked Sites does not imply endorsement, sponsorship, or recommendation by us of such websites or the information, content, products, services, advertising, code, or other materials presented on or through such websites.

We do not represent or warrant that the contents of any third party website are accurate, compliant with state or federal law, or compliant with copyright or other intellectual property laws.

Any reliance on the contents of a third party website is done at your own risk and you assume all responsibilities and consequences resulting for such reliance.

Third Party Vendors

Certain pages contain services and content supplied by third party vendors.

We are not responsible or liable for any information or materials provided by these third parties.

We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any services or content provided by third party vendors.

Purchases and Product Descriptions

All products offered for sale on this site are actually being purchased from third-party sites such as Amazon. 

Any information entered for the purpose of placing an order is collected and stored by those third-party sites. 

Please refer to their Privacy Policies and Terms of Use for more information.

Termination

Your only right with respect to any dissatisfaction with (1) these Terms of Use, (2) any policy or practice of ours in operating the site, or (3) any content available through the site or any change therein, is to stop visiting and using the site.

Binding Arbitration (“Arbitration Agreement”)

a. Applicability of Arbitration Agreement. You agree that any dispute or claim against us, or our vendors or service providers(collectively, “We” or “Us”), related in any way to your access or use of this website, to these Terms, or to any aspect of your relationship with Us, will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) you or We may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). You agree that you must commence any arbitration or other claim within one (1) year after the dispute arises; otherwise, the claim is permanently barred, which means that you will no longer have the right to assert a claim regarding the dispute. This Arbitration Agreement will apply, without limitation, to all claims that arose or were asserted before the effective date of these Terms or any prior version of this Arbitration Agreement.

You agree in advance that you will not participate in or seek to recover monetary or other relief in any lawsuit filed against Us, alleging class, collective, and/or representative claims on your behalf. Instead, by agreeing to arbitration, you may bring your claims against any of Us in an individual arbitration proceeding (except for any Batch Arbitration, as described below). If successful on such claims, you could be awarded money or other relief by an arbitrator. You acknowledge that you have been advised that you may consult with an attorney in deciding whether to accept these Terms, including this Arbitration Agreement.

The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

b. Process. To begin a claim, you must first send a letter describing your claim in detail, including your name and contact information, your legal claim, the specific facts giving rise to your claim (including the date(s) and amount(s) of any relevant transaction or interaction with us), and the requested relief, to 530 Laurel Meadows Pkwy, Greenville, SC 29607. You and We agree to attempt in good faith to negotiate an informal resolution of your claim. If a resolution is not reached within thirty (30) days, you may commence an arbitration action as set forth herein. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys’ fees and interest, will be subject to JAMS’s most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims will be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. You may choose to have the arbitration conducted remotely, based on written submissions, or in person at a mutually agreed location. We will be entitled to make an offer of judgment in the arbitration proceeding. If the offer of judgment is not accepted, and the award is not more favorable than the unaccepted offer, you will be solely responsible for all costs incurred by Us after the offer of judgment is made to the extent permitted by applicable law. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

c. Fees. If the arbitrator finds that you cannot afford to pay JAMS’s filing, administrative, hearing, and/or other fees, and you cannot obtain a waiver from JAMS, we will pay them for you. If the arbitrator determines the claims are frivolous, you agree to pay Us our attorneys’ fees and costs in the arbitration, to the extent permitted by applicable law.

d. Authority of Arbitrator. The arbitrator, and not any federal, state, or local court or agency, will have exclusive authority to resolve any dispute related to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including, but not limited to, any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and Us. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and these Terms (including the Arbitration Agreement). The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Us.

e. Waiver of Jury Trial. You and We hereby waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury. You and We are instead electing that all claims and disputes will be resolved by arbitration under this Arbitration Agreement, except as specified in Section (a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

f. Waiver of Class or Consolidated Actions. Except with respect to Batch Arbitration (as defined below), all claims and disputes within the scope of this Arbitration Agreement must be arbitrated on an individual basis and not on a class basis, only individual relief is available, and claims of more than one customer or user cannot be arbitrated or consolidated with those of any other customer or user. In the event that this subparagraph is deemed invalid or unenforceable neither you nor We are entitled to arbitration and instead claims and disputes will be resolved in a court as set forth in these Terms.

g. Batch Arbitration. You and We agree that, in the event that there are fifty (50) or more individual requests for arbitration of a similar nature filed against Us within an approximately (30) thirty-day period (or otherwise in close proximity) regardless of the state(s) in which such claims are filed, JAMS will administer all such similarly situated arbitration demands on a collective basis as a single, consolidated arbitration (subject to a single set of fees, proceeding schedule, and, if required, hearing) before a single arbitrator in accordance with the requirements outlined elsewhere in this section, provided that – in the event that the arbitrator deems it impracticable or inequitable to administer all such claims collectively in a single arbitration – (s)he may group demands for arbitration into groups of not fewer than twenty (20) matters, plus a remainder group as needed (or as otherwise deemed by the arbitrator to be practicable, equitable, and in best keeping with the spirit of this provision) and arbitrate each group of matters as a single, consolidated arbitration (either structure a “Batch Arbitration”). You and We agree (1) to work with JAMS in good faith to facilitate the resolution of disputes on a Batch Arbitration basis and (2) that requests for arbitration are of a “similar nature” if they arise out of the same event, agreement, or factual scenario and raise the same or similar legal issues and seek the same or similar relief. Disagreements over the applicability of this Batch Arbitration process will be settled in a single, consolidated arbitration proceeding that includes all affected parties and is resolved by a single arbitrator subject to the requirements of this section. This Batch Arbitration provision shall in no way be interpreted as authorizing a class or collective arbitration or action of any kind, or any suit or arbitration involving joint or consolidated claims, under any circumstances other than those expressly set forth in this section.

h. Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts will be of no force and effect and will be severed, and the remainder of the Arbitration Agreement will continue in full force and effect.

i. Survival. This Arbitration Agreement will survive the termination of your relationship with Us.

j. Modification. Notwithstanding any provision in these Terms to the contrary, We agree that if We make any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) for which that you had already provided notice to Us.

Consent to Data Collection

These Terms of Service incorporate our Privacy Policy, which discloses how we, our vendors, and our service providers collect and use data when you use the Site and/or mobile applications.  You hereby consent to the collection and use of data by us, our vendors, and our service providers as described in the Privacy Policy (including any links to other policies therein).  You can revoke this consent at any time by following the opt-out instructions in the Privacy Policy or clicking the provided links on the Site.  

Limitations on Liability

YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OR OUR VENDORS OR SERVICE PROVIDERS (COLLECTIVELY, “WE” OR “US”), SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE.  IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ANY OF US EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID OR PAYABLE TO RAPTIVE BY YOU FOR THE WEBSITE DURING THE SIX-MONTH PERIOD PRIOR TO THE ACT, OMISSION, OR OCCURRENCE GIVING RISE TO SUCH LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT, OR OTHERWISE, AND WHETHER OR NOT THE PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE. 

Privacy

Please review our Privacy Policy for information on our website security measures and the protection of your personal information.

Last Updated:  October 14, 2025